Network, Infrastructure, and Managed Services

Monitoring and support that keeps clinical operations stable and predictable.

Operational Outcomes for Infrastructure and Support

  • Network and edge stability with clear ownership after-hours
  • Lifecycle planning and vendor coordination (hardware, carriers, OEMs)
  • Standardized incident response and escalation runbooks
  • Monitoring, alerting, and operational reporting
  • Change control to reduce outages from untracked changes
After-hours Ownership
Single escalation path
Predictability
Reduced recurring incidents
Lifecycle
Planned refresh vs surprise failures