Continuant Healthcare Solutions
Enterprise RCM + Credentialing
RCM Guardrails
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Contact Center (CCaaS) for Patient Access
Modern routing and reporting for scheduling, referrals, and patient communications.
Operational Outcomes for Patient Access
Queue design, call flows, and routing that reduce abandonment
Callback, SMS, and after-hours workflows with reporting
Quality management and analytics visibility for ops leaders
Integration patterns with CRM / scheduling / EHR-adjacent tooling
Governance for scripts, prompts, and change control
Abandonment
Lower lost-call rate
Speed to Answer
Improved ASA
Visibility
Queue-level reporting
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